General advice

• Department of Health and Human Services coronavirus (COVID-19) information

  Visit this website for the latest information on the COVID-19 pandemic in Victoria.

• Austin Health coronavirus (COVID-19) information

  Information about our screening clinic, and the latest information on visitor restrictions and access to our hospitals during the COVID-19 pandemic.

Changes to how you receive care

It is critical that you continue to receive your usual care during this time.  

As a precautionary measure, there have been several changes to how you receive your care during this time.   

 We have increased the use of phone and video (tele health) consultations with medical and nursing staff.  Please keep an eye out for text messages or emails we may send you regarding your appointments.  

• Specialist Clinics

  Specialist Clinics (outpatient) appointments are being held by phone or Telehealth, where possible.

Ventilators

Please know that the VRSS has sufficient supplies of ventilators and associated equipment to look after the needs of all our clients during the coming months.

Please follow the cleaning, maintenance and ordering routines recommended in your Home Ventilator Discharge Booklet. 

Do you employ health care workers or carers to help with your care?

If the availability of your support carers has been disrupted or you need backup coverage please contact:

• Your Case Manager or Support Coordinator
• Your NDIS Planner/Local Area Coordinator or if relevant, My Aged Care.

If you are with NDIS or a Home Care package, please refer to their specific COVID resource pages:

Contact us

Victorian Respiratory Support Service

Phone: 03 9496 3688, press option 3 then option 2.

Equipment-related enquiries

VRSS Outreach nurses

Phone: 03 9496 3665