Are you ready?

If you're not sure whether you are ready, follow the steps on Preparing for your call.

Watch our video on starting your Telehealth video call appointment

Desktop or laptop users

iOS device users

Android device users

Start video call

Remember to start your video call 5 to 10 minutes before your appointment time.

Appointments with Specialists Clinics (outpatients)

Select the Start video call button to enter the online reception area for your appointment.

Appointments at other clinics 

Use the link that is shown on your appointment notification to enter the clinic waiting room for your appointment.

Do you need help?

• Request a guided test call

  One of our Specialist Clinics team members can help you do a test video call prior to your appointment.

• Request an interpreter

  We provide free interpreters for our patients.

• Help guides in multiple languages

  You can use these guides to help you access Telehealth.

Contact us

Telehealth Team

Open hours: Monday to Friday, 8am to 4.30pm

Email: telehealth@austin.org.au

Specialist Clinics

Contact Specialist Clinics