About us

The Diabetes Education Service provides high quality, best practice education and support for people living with diabetes, their family members and support persons.

We work closely with other services within Austin Health and our community partners.

Our services

We provide the following diabetes education services:

• One-on-one appointments for both for patients in hospital and in our clinics
• Insulin pump service
• Professional Continuous Glucose Monitoring (CGM) service
• Over-the-phone insulin dose adjustment
• Bolus advisor/Smart blood glucose meter service
• Transitioning and Young Adults Diabetes Services (YADS)

Our clinics

We run the following clinics:

• Diabetes Education Clinic (Adult and paediatric) – Heidelberg Repatriation Hospital
• Pre-pump Clinic – Heidelberg Repatriation Hospital or by telehealth
• Ambulatory Insulin Dose Adjustment Clinic – by phone*

*You need a referral from an Austin Health endocrinologist to access this phone clinic.

Find out more about clinic times and bookings in Specialist Clinics.

Related services

• Diabetes, gland & hormone problems

  We care for and treat people who have diseases of the endocrine glands, such as diabetes, osteoporosis and thyroid conditions.

• Diabetes Care Management & Assessment Service (DCAS)

  We support adults in our local community with diabetes and other chronic and complex health conditions.

• Social work

  We provide a range of social services, such as counselling support around hospitalisation, illness and disability.

• Nutrition & diet

  We provide nutritional care for inpatients, outpatients and clients in the community.

Referrals

You can only access this service if you are an existing Austin Health patient. You will be referred to us by your doctors.

Contact us

Diabetes Education Service

Phone: 03 9496 5578

Fax: 03 9496 3234

Email (for adult diabetes education): diabeteseducationservice@austin.org.au

Email (for paediatric diabetes education): diabeteseducationpaed@austin.org.au  

Open hours: Monday to Friday 8:30am – 5:00pm

In a medical emergency, call 000. If you are unwell, see your local GP or go to your local hospital emergency department for assistance.

Manager

Simone Patterson
Manager, Diabetes Education

Location

Level 3, Harold Stokes Building
Austin Hospital
145 Studley Road
Heidelberg VIC

Level 2, Centaur Building
Heidelberg Repatriation Hospital
300 Waterdale Road
Ivanhoe Victoria

View location maps

Postal address

Diabetes education
Austin Hospital
PO Box 5555
Heidelberg VIC 3084
Australia